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General questions:
Have questions? We’ve got answers! This section covers everything from our services and pricing to how we ensure top-quality results. If you need more information, feel free to reach out—our team is here to support your success!
Acceros is a development agency specializing in website and application projects. Collaborating with Acceros can help you establish a professional online presence, streamline your business processes, and enhance user engagement through effective digital solutions.
License usage:
Upon project completion and full payment, you receive complete ownership of your website or application. This license allows you to use, modify, and resell the project without restrictions. You hold all rights to the intellectual property, enabling you to leverage your investment freely.
Upon project completion and full payment, we transfer all rights to the purchased website or application project to you, the client.
You have the freedom to use, modify, and adapt the project for personal or commercial purposes, including resale.
You can distribute, sell, or lease the project without any restrictions or need for additional consent from us.
All intellectual property rights associated with the project are transferred to you upon completion, granting you full ownership and responsibility.
The license is permanently effective upon transfer, with no termination conditions from our side.
You agree to comply with all applicable laws and regulations regarding the use and resale of the project.
Support & Updates:
Enjoy seamless support and updates for your website or application project. With dedicated assistance, timely updates, and expert guidance, we ensure your project stays on track and performs at its best.
We provide support for issues directly related to the functionality of your purchased website or application project. Support includes assistance with basic setup, guidance on core features, and troubleshooting for any project-related issues.
Support and updates are available for a specified duration from the project completion date. After this period, continued support or updates may be available as part of a separate maintenance agreement.
Support is delivered through our ticketing system, email, or scheduled calls, ensuring prompt responses and effective assistance. Customizations or new feature requests may incur additional fees.
For support inquiries, contact our team through designated support channels provided at project delivery. Our team will respond within standard business hours and address your request promptly.
Updates to your website or application, including security patches and performance improvements, are available during the support period. Major version updates or feature enhancements may be offered as part of a separate agreement.
Terms & Conditions
Review the terms governing your project, including usage rights, responsibilities, payment terms, and cancellation policies. Ensure you understand your obligations and the scope of our services before proceeding.
A Brand of Astennu LLC
Last Updated: January 10, 2025
1.1. In these Terms and Conditions (the "Agreement"), unless the context otherwise requires:
"Company" means Astennu LLC doing business as Acceros Agency, a Wyoming limited liability company with its principal place of business at 75 E 3rd St, Ste 7, Sheridan, WY 82801, USA.
"Client" means any person or entity that engages the Company's services.
"Deliverables" means all software, documentation, and other materials developed or provided by the Company under this Agreement.
"Intellectual Property Rights" means all patents, rights to inventions, copyright and related rights, trademarks, trade names and domain names, rights in goodwill, rights in designs, rights in computer software, database rights, rights in confidential information (including know-how and trade secrets), and any other intellectual property rights, in each case whether registered or unregistered and including all applications (and rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
2.1. Services Description The Company provides professional software development, technical consulting, and related services as specifically detailed in separate Statement of Work ("SOW") documents executed between the Company and Client.
2.2. Service Delivery The Company shall deliver services from its development center located in Macedonia, operating primarily during Central European Time (CET/CEST) business hours, with flexibility to accommodate international clients' time zones as agreed in the applicable SOW.
2.3. Project Management The Company shall:
(a) Assign qualified personnel to perform the services
(b) Provide regular project status updates
(c) Maintain appropriate project documentation
(d) Implement industry-standard development practices
(e) Utilize professional project management tools
3.1. The Client shall:
(a) Provide timely and accurate information necessary for service delivery
(b) Review and provide feedback on Deliverables within specified timeframes
(c) Make timely payments as per agreed terms
(d) Designate a primary point of contact
(e) Obtain and maintain all necessary licenses for any Client-provided materials
4.1. Pricing and Payment
(a) All fees shall be quoted and payable in United States Dollars (USD)
(b) Payment processing shall be conducted through Stripe
(c) Standard payment terms are net fourteen (14) days from invoice date
(d) Project-specific payment schedules shall be defined in the applicable SOW
4.2. Payment Schedule
(a) Initial Deposit: As specified in the SOW
(b) Progress Payments: Based on achieved milestones
(c) Final Payment: Due upon project completion and acceptance
4.3. Late Payment
(a) Interest shall accrue on overdue amounts at 1.5% per month
(b) The Company reserves the right to suspend services for payments overdue by thirty (30) days
(c) Collection costs, including reasonable attorney fees, shall be added to overdue accounts
5.1. Pre-Existing Materials Each party retains all rights to its pre-existing Intellectual Property Rights.
5.2. Project Deliverables
(a) Upon receipt of final payment, the Client shall own all rights to custom-developed Deliverables
(b) The Company retains ownership of:
(i) Pre-existing development frameworks and tools
(ii) Generic components and libraries
(iii) Development methodologies (iv) Internal tools and processes
5.3. License Grants
(a) The Client grants the Company a limited license to use Client materials solely for project execution
(b) The Company grants the Client a worldwide, perpetual license to use any Company-owned components included in the Deliverables
6.1. Confidential Information Both parties shall:
(a) Maintain the confidentiality of all non-public information disclosed
(b) Use such information solely for the purposes of this Agreement
(c) Implement reasonable security measures to protect confidential information
(d) Limit access to personnel with a need to know
6.2. Term of Confidentiality Confidentiality obligations shall survive termination of this Agreement for five (5) years, except for trade secrets which shall remain confidential for as long as they qualify as trade secrets under applicable law.
7.1. Compliance The Company shall:
(a) Comply with applicable U.S. data protection laws
(b) Implement industry-standard security measures
(c) Assist with Client's compliance requirements
(d) Report security incidents within 24 hours of discovery
7.2. Data Processing
(a) Process Client data only as instructed
(b) Maintain appropriate technical and organizational measures
(c) Ensure staff confidentiality commitments
(d) Delete or return Client data as instructed upon termination
8.1. Company Warranties The Company warrants that:
(a) Services will be performed in a professional manner
(b) Services will conform to industry standards
(c) Deliverables will materially conform to agreed specifications
8.2. Limitation of Liability
(a) The Company's total liability shall not exceed fees paid for the specific service giving rise to the claim
(b) Neither party shall be liable for indirect, special, or consequential damages
(c) These limitations apply to all causes of action in aggregate
9.1. Term This Agreement shall remain in effect until terminated in accordance with its terms.
9.2. Termination Either party may terminate: (a) With thirty (30) days written notice (b) Immediately for material breach (c) Immediately for insolvency or bankruptcy
9.3. Effect of Termination Upon termination: (a) Client shall pay for all services rendered (b) Company shall deliver all completed work (c) Each party shall return confidential information (d) Surviving provisions shall continue in effect
10.1. Governing Law This Agreement shall be governed by the laws of the State of Wyoming, United States.
10.2. Dispute Resolution Process (a) Parties shall attempt good faith negotiation (b) Unresolved disputes shall be submitted to mediation in Wyoming (c) If mediation fails, disputes shall be resolved by binding arbitration under ICC rules (d) Wyoming courts shall have exclusive jurisdiction for matters not subject to arbitration
Neither party shall be liable for failures or delays resulting from circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, internet outages, or government actions.
12.1. Assignment Neither party may assign this Agreement without prior written consent of the other party.
12.2. Severability If any provision is found invalid or unenforceable, remaining provisions shall continue in full effect.
12.3. Amendment This Agreement may be modified only by written agreement signed by both parties.
12.4. Entire Agreement This Agreement, together with any SOWs, constitutes the entire agreement between the parties and supersedes all prior agreements and understandings.
All notices shall be in writing and sent to:
Astennu LLC
75 E 3rd St, Ste 7
Sheridan, WY 82801 USA
Email: [email protected]
IN WITNESS WHEREOF, the parties have executed this Agreement as of the Effective Date.
Privacy Policy
Enjoy seamless support and updates for your website or application project. With dedicated assistance, timely updates, and expert guidance, we ensure your project stays on track and performs at its best.
We may collect personal information when you:
- Engage with our services (e.g., name, email address, phone number)
- Submit inquiries or requests for support
- Use our website (e.g., cookies, IP address)
We use your information for the following purposes:
- To communicate with you regarding your projects
- To provide customer support and respond to inquiries
- To improve our services and website functionality
- To send periodic updates about our offerings
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We limit access to your information to authorized personnel only.
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except when necessary to provide services or comply with legal obligations.
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your data, subject to legal obligations
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].