Frequently asked questions

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General questions:

Have questions? We’ve got answers! This section covers everything from our services and pricing to how we ensure top-quality results. If you need more information, feel free to reach out—our team is here to support your success!

Acceros is a development agency specializing in website and application projects. Collaborating with Acceros can help you establish a professional online presence, streamline your business processes, and enhance user engagement through effective digital solutions.

License usage:

Upon project completion and full payment, you receive complete ownership of your website or application. This license allows you to use, modify, and resell the project without restrictions. You hold all rights to the intellectual property, enabling you to leverage your investment freely.

Upon project completion and full payment, we transfer all rights to the purchased website or application project to you, the client.

You have the freedom to use, modify, and adapt the project for personal or commercial purposes, including resale.

You can distribute, sell, or lease the project without any restrictions or need for additional consent from us.

All intellectual property rights associated with the project are transferred to you upon completion, granting you full ownership and responsibility.

The license is permanently effective upon transfer, with no termination conditions from our side.

You agree to comply with all applicable laws and regulations regarding the use and resale of the project.

Support & Updates:

Enjoy seamless support and updates for your website or application project. With dedicated assistance, timely updates, and expert guidance, we ensure your project stays on track and performs at its best.

We provide support for issues directly related to the functionality of your purchased website or application project. Support includes assistance with basic setup, guidance on core features, and troubleshooting for any project-related issues.

Support and updates are available for a specified duration from the project completion date. After this period, continued support or updates may be available as part of a separate maintenance agreement.

Support is delivered through our ticketing system, email, or scheduled calls, ensuring prompt responses and effective assistance. Customizations or new feature requests may incur additional fees.

For support inquiries, contact our team through designated support channels provided at project delivery. Our team will respond within standard business hours and address your request promptly.

Updates to your website or application, including security patches and performance improvements, are available during the support period. Major version updates or feature enhancements may be offered as part of a separate agreement.

Terms & Conditions

Review the terms governing your project, including usage rights, responsibilities, payment terms, and cancellation policies. Ensure you understand your obligations and the scope of our services before proceeding.

These Terms & Conditions govern your use of our services, including website and application development projects. By engaging with us, you agree to comply with these terms.

We will outline the scope of your website or application project, including deliverables, timelines, and milestones. Any changes to the project scope may require a new agreement or additional fees.

All payments must be made according to the agreed schedule. Late payments may incur additional fees or interest. We reserve the right to suspend work until outstanding payments are received.

Clients are responsible for providing necessary content, feedback, and approvals in a timely manner to ensure project progress. Failure to do so may affect delivery timelines.

Upon full payment, you will own all rights to the final deliverables. However, we retain the right to showcase the project in our portfolio and marketing materials.

Access to project-related support and updates is available for a specified duration from project completion. Continued access may be subject to a separate maintenance agreement.

Our liability is limited to the total amount paid for the services provided. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Either party may terminate the agreement with written notice if there is a material breach. Upon termination, payment for services rendered up to the termination date is required.

We reserve the right to modify these Terms & Conditions at any time. Changes will be communicated to clients, and continued use of our services constitutes acceptance of the new terms.

Privacy Policy

Enjoy seamless support and updates for your website or application project. With dedicated assistance, timely updates, and expert guidance, we ensure your project stays on track and performs at its best.

We may collect personal information when you:

  • Engage with our services (e.g., name, email address, phone number)
  • Submit inquiries or requests for support
  • Use our website (e.g., cookies, IP address)

We use your information for the following purposes:

  • To communicate with you regarding your projects
  • To provide customer support and respond to inquiries
  • To improve our services and website functionality
  • To send periodic updates about our offerings

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We limit access to your information to authorized personnel only.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except when necessary to provide services or comply with legal obligations.

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your data, subject to legal obligations

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].